HOW CAN WE HELP YOU ?
There are several ways to reach out for help. You may also fill and submit the help request form to quickly request from our support team. Our team will respond as soon as possible to address your issue. Due to the volume of support requests we receive, please allow 1 to 24 hours to receive a response. Thank you!
CONTACT US
Phone: +1 (877) 280-1214
Email: [email protected]
Free standard shipping
on qualified orders.
Support chat
24/7
Mailing: 11654 Plaza America Dr.
Reston, VA 20190
FREQUENTLY ASKED QUESTIONS
Yes, in most cases. However, some manufacturers may change the design/look and packaging of their products, but it will be the same product in the box. Also make sure you read the description to get more information about the product’s, size, color, or version… This helps you to eliminated some confusion about what you are buying; and if you have doubt, please contact customer service for help.
All products are primarily brand new, sealed in the manufacturers box and unopened. If any product is used or refurbished, it should be noted in the product’s description according to our policies.
Yes, we do accept returns according to our return policies. You may return unused merchandise, except skincare and haircare items, and it must be in its original condition, including original packaging and packing slip and you will receive a full refund less shipping and any gift wrapping charges. Please refer to our Return and Refund Policies here
Once your orders are shipped, a tracking number will be sent to you via email on your purchase account, which you can use to keep track of your orders.
We do restock items out of stock, but we can’t guarantee the availability date as this depends on manufacturers and supply fulfillment.
If you can’t find the product you are looking for, is either is out of stock or we don’t have it. However, you can contact customer support for help finding the product you are looking for or confirm it.